Issuing invoices and receiving payments is now very easy thanks to extensive invoice automation. Discounts, tax codes, contract templates and dunning processes are quick and easy to set up and ready for use in a few minutes.
The simple overview of your customers allows you to focus on customer-relevant data. That includes invoices, contracts and incidents that are directly related to the business relationship between you and your customer.
The automated provision allows the immediate provision of various server products and domains from various providers. The setup of the hosting interfaces is simple and can be filled intuitively for an application manager.
Various interfaces to payment providers allow you to receive due payments from your customers quickly and easily. Customers can simply choose the payment method that is most convenient for them and complete the payment process in a few seconds.
The integrated knowledge database, the ticket system, a live chat and email / IMAP compatibility support you in communicating with your customers. Sivver supports you with the daily communication volume.
Sivver enables your employees to process support requests quickly and easily. This is how you prevent misunderstandings and lost emails.
Your customers can help themselves. Answer frequently asked questions and categorize them.
Get in direct contact with your visitors and help immediately. Easily and without having to use third-party software.
Import business emails from a collective mailbox directly into the ticket system. Tickets are automatically assigned to the correct customer.
Your data security is our most important concern. As a result, we develop and host 100% of our cloud ERP in Germany in accordance with the applicable legal provisions. This keeps your data safe within the European region. All processes comply with the requirements of the German legislator. Thus, the General Data Protection Regulation (GDPR) and the principles of proper bookkeeping (GoBD) are no longer a challenge for you. The software is structured in a simple way and even complicated processes can be carried out intuitively within a few clicks, even without previous knowledge whilst all requirements named above are met. Because "Made in Germany" stands for quality, security and trustworthiness!
Don't let yourself be limited in terms of growth by complicated software licensing models. Sivver offers a single license version without any limitations. That way you can enjoy all available functions and you are optimally prepared for the new workload even with high growth rates.