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Software for Internet-Service-Providers (ISPs)

ERP Software for complex IT solutions

Securely hosted in our German cloud or on your own infrastructure - hosting automation, customer management, help desk, and much more.

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Supply Chain A-Z

Map the complete supply chain from the order, through the storage, to the issue and invoicing to the customer. The UI is structured intuitively, follows general terms in industry and can be used immediately without training.

Sales

Distribute your products and services and use all available communication channels directly in Sivver. Keep track of your leads at all times and win new customers in no time.

Electronic Archive

A seamless database is of great value in times of digitization. The software automatically archives all electronic receipts generated by the system and stores them securely encrypted on the server's memory.

Content Management

Create a website and present your services. Sivver provides a content management system, or "CMS" for short, which allows the creation of static pages, in addition to the blog, FAQ and other modules.

Control center for ISPs

Everything in one product

Automate your internal technical and commercial processes by making use of the functions and integrated interfaces of the software. Let Sivver digitize, automate and optimize your business processes. This saves you time, money and resources.

Invoicing

Order automation for ISP products

Create products, receive payments and have hosting accounts and domains provided automatically.

Invoice Automation

Issuing invoices and receiving payments is now very easy thanks to extensive invoice automation. Discounts, tax codes, contract templates and dunning processes are quick and easy to set up and ready for use in a few minutes.

Customer Management

The simple overview of your customers allows you to focus on customer-relevant data. That includes invoices, contracts and incidents that are directly related to the business relationship between you and your customer.

Hosting & Domains

The automated provision allows the immediate provision of various server products and domains from various providers. The setup of the hosting interfaces is simple and can be filled intuitively for an application manager.

Billing Interfaces

Various interfaces to payment providers allow you to receive due payments from your customers quickly and easily. Customers can simply choose the payment method that is most convenient for them and complete the payment process in a few seconds.

Support

Efficient incident processing

The integrated knowledge database, the ticket system, a live chat and email / IMAP compatibility support you in communicating with your customers. Sivver supports you with the daily communication volume.

Ticket System

Sivver enables your employees to process support requests quickly and easily. This is how you prevent misunderstandings and lost emails.

Knowledgebase / FAQ

Your customers can help themselves. Answer frequently asked questions and categorize them.

Live Chat

Get in direct contact with your visitors and help immediately. Easily and without having to use third-party software.

Email / IMAP Compatibility

Import business emails from a collective mailbox directly into the ticket system. Tickets are automatically assigned to the correct customer.

Made in Germany

Developed & Hosted in Germany

Your data security is our most important concern. As a result, we develop and host 100% of our cloud ERP in Germany in accordance with the applicable legal provisions. This keeps your data safe within the European region. All processes comply with the requirements of the German legislator. Thus, the General Data Protection Regulation (GDPR) and the principles of proper bookkeeping (GoBD) are no longer a challenge for you. The software is structured in a simple way and even complicated processes can be carried out intuitively within a few clicks, even without previous knowledge whilst all requirements named above are met. Because "Made in Germany" stands for quality, security and trustworthiness!

Sivver Made In Germany

Sivver Web Cloud-based

Popular
  • Cloud-based
  • All functionality
  • 1 tenant
  • Content Management System
  • No limitations
  • All-inclusive monthly pricing
  • Cancelable monthly
Just 0.00€* per month
Try for free (30 days)

One version for everything!

All features, no limits and only one price

Don't let yourself be limited in terms of growth by complicated software licensing models. Sivver offers a single license version without any limitations. That way you can enjoy all available functions and you are optimally prepared for the new workload even with high growth rates.


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Partners

Our integration partners provide interfaces to their own solutions. You can manage and use those with Sivver.

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