Responsible body in terms of data protection laws is:
Sivver Software Solutions
E-Mail Address: [email protected]
Phone: +49 (0) 5242 98390 30
Fax: +49 (0) 5242 98390 39
When you access our website, information of a general nature is automatically recorded. This information (server log files) includes, for example, the type of web browser, the operating system used, the domain name of your Internet service provider and alike. This is only information that does not allow conclusions about your person. This information is technically necessary to correctly deliver the contents of web pages requested by you and is mandatory when using the internet. Anonymous information of this kind is statistically evaluated by us, in order to optimize our Internet appearance and the technology behind it.
Like many other websites, we also use so-called "cookies". Cookies are small text files that are transferred from a website server to your hard drive. This automatically gives us certain data, such as IP address, browser used, operating system from your computer and your connection to the Internet.
Cookies can not be used to launch programs or to transfer viruses to a computer. Based on the information contained in cookies, we can facilitate navigation and enable the correct display of our websites.
In no case will the data collected by us be passed on to third parties or a link with personal data will be established without your consent.
To provide paid services we ask for additional data, such as: Payment details.
To protect the security of your data during transmission, we use state-of-the-art encryption techniques (such as SSL) over HTTPS.
When you sign up to receive our newsletter, the data you provide will be used exclusively for this purpose. Subscribers may also be notified by email about circumstances relevant to the service or registration (such as changes to the newsletter offer or technical conditions).
For an effective registration we need a valid e-mail address. In order to verify that an application is actually made by the owner of an e-mail address, we use the "Double opt-in" procedure. For this purpose we record the order of the newsletter, the dispatch of a confirmation mail and the receipt of the requested answer. Further data is not collected. The data will be used exclusively for newsletter delivery and will not be passed on to third parties.
The consent to the storage of your personal data and their use for the newsletter can be revoked at any time. Each newsletter contains a link to this. You can also unsubscribe from this website at any time or inform us of your request via the contact option indicated at the end of this Privacy Notice.
If you contact us by e-mail or contact form, the information you provide will be stored for the purpose of processing the request and for possible follow-up questions.
Please note the following facts when contacting us via e-mail: Our e-mail system uses a technique called "greylisting" for spam protection purposes. Emails from unknown senders are initially automatically rejected. Legitimate systems automatically make another delivery attempt after the expiration of an individual time period. This may result in a few minutes delay whilst delivering your message to our team. Also, please make sure that there is a technical retransmission attempt. Otherwise, we may not be able to receive any messages from you. All current e-mail providers as well as a majority of German-based hosting companies have no problems with this anti-spam approach.
You can contact us on a voluntary basis via the live chat (Tidio Chat by Tidio Ltd. (UK) and Tidio LLC (USA)). The data recorded there, such as name, email address and concerns, serve to fulfill or initiate the contract. We use them to get in touch with you. The storage and processing is done by Tidio Ltd. (UK) and Tidio LLC (USA) as part of the data protection declaration (https://www.tidio.com/privacy-policy/) of the company. There is no transfer of the data to third parties. When you contact us via live chat, you automatically imply that you want to receive a response from us.
We adhere to the principles of data avoidance and data economy. Therefore, we only store your personal data for as long as is necessary to achieve the purposes stated here or as provided by the various storage periods provided for by law. After discontinuation of the respective purpose or expiration of these deadlines, the corresponding data is routinely, and according to the legal regulations, locked or deleted.
This website uses Google Analytics, a web analytics service provided by Google Inc. (following: Google). Google Analytics uses so-called "cookies", ie text files that are stored on your computer and that allow an analysis of the use of the website by you. The information generated by the cookie about your use of this website is usually transmitted to a Google server in the USA and stored there. However, due to the activation of IP anonymization on these websites, your IP address will be shortened by Google beforehand within member states of the European Union or in other contracting states of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be sent to a Google server in the US and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity and to provide other services related to website activity and internet usage to the website operator. The IP address provided by Google Analytics as part of Google Analytics will not be merged with other Google information.
You can prevent the storage of cookies by a corresponding setting of your browser software; however, we point out that in this case you may not be able to use all functions of this website in full. In addition, you may prevent the collection by Google of the data generated by the cookie and related to your use of the website (including your IP address) as well as the processing of this data by Google by downloading the browser plug-in available under the following link: Browser add-on for disabling Google Analytics.
In addition or as an alternative to the browser add-on, you can prevent Google Analytics tracking on our pages by clicking this link . An opt-out cookie will be installed on your device. This will prevent the collection by Google Analytics for this website and for this browser in the future, as long as the cookie remains installed in your browser.
In order to render our content correctly and visually appealing across browsers, we use script libraries and font libraries on this website. Google webfonts (https://www.google.com/webfonts/). Google web fonts are transferred to the cache of your browser to prevent multiple loading. If the browser does not support Google Web fonts or prohibits access, content will be displayed in a standard font.
The call of script libraries or font libraries automatically triggers a connection to the operator of the library. It is theoretically possible - but currently also unclear whether and if so for what purposes - that operators of such libraries collect data.
This website uses Google Maps API to visually display geographic information. When using Google Maps, Google also collects, processes and uses data about the use of map features by visitors. For more information about Google's data processing, please refer to the Google privacy notice. There you can also change your personal privacy settings in the privacy center.
Detailed instructions on how to manage your own data related to Google products can be found here.
On some of our websites we embed Youtube videos. The corresponding plug-ins are operated by YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. When you visit a page with the YouTube plug-in, it will connect to Youtube's servers. Youtube will be informed, which pages you visit. If you are logged into your Youtube account, Youtube can assign your surfing behavior to you personally. This can be prevented by logging out of your Youtube account beforehand.
Anyone who has disabled the storage of cookies for the Google Ad program will not have to expect such cookies when watching YouTube videos. Youtube also stores non-personal usage information in other cookies. If you want to prevent this, you must block the storage of cookies in the browser.
Our website uses Google Conversion Tracking. If you have reached our website via an advertisement sent by Google, Google Adwords will set a cookie on your computer. The conversion tracking cookie is set when a user clicks on a Google-served ad. These cookies lose their validity after 30 days and are not used for personal identification. If the user visits certain pages on our website and the cookie has not expired, we and Google may recognize that the user clicked on the ad and was redirected to this page. Each Google AdWords customer receives a different cookie. Cookies can not be tracked through the websites of advertisers. The information gathered using the conversion cookie is used to generate conversion statistics for AdWords advertisers who have opted for conversion tracking. Customers are told the total number of users who clicked on their ad and were redirected to a conversion tracking tag page. However, they do not receive information that personally identifies users.
If you do not want to participate in the tracking, you can refuse the required setting of a cookie - for example via a browser setting that generally disables the automatic setting of cookies or sets your browser to block cookies from the domain "googleleadservices.com".
Please note that you can not delete the opt-out cookies as long as you do not want to record measurement data. If you have deleted all your cookies in the browser, you must set the respective opt-out cookie again.
You have the right to receive information about your personal data stored by us at any time. You also have the right to correct, block or, apart from the prescribed data storage for business transactions, deletion of your personal data. Please contact our data protection officer. The contact details can be found at the bottom.
For a data lock to be taken into account at all times, the data must be stored in a lock file for control purposes. You can also request the deletion of the data, as long as there is no legal archiving obligation. As far as such an obligation exists, we lock your data on request.
You can make changes or revoke your consent by notifying us with effect for the future.
We reserve the right to change this policy at any time to ensure legal compliance or if we perform changes to our new services. For your new visit we then apply the new policy.
If you have questions concerning data privacy please write an e-mail or contact our data protection officer directly:
E-Mail: [email protected]
Phone: +49 5242 98390 30
As of: 19.01.2020